Wednesday, 24 August 2011

Optimized Print Services - Introduction and Concept



  • Introduction and Concept



  • Flash Animation


    Consult


    Implement


    Manage


    Brochure

    Making printing infrastructure work efficiently
    Office technologies have advanced, users’ needs have changed. A lot of current printing environments are patchworks of printing, imaging and fax devices that aren’t managed or serviced to keep up with today’s business world. Konica Minolta’s Optimised Print Services (OPS) combine consulting, hardware, software implementation and workflow management in order to lower document spend. The OPS concept focuses on four essential areas:
    • Fleet: Right-sizing the document output fleet to actual business needs, providing optimal business process and fleet support, and establishing continuous optimisation ? balanced with minimal cost of ownership and environmental impact.
    • Process: Analysing all business-relevant document flows in order to increase productivity, to benefit from saving potentials and design, to implement and operate a solution tailormade to meet your precise daily needs.
    • Finance: Offering different purchasing and leasing options as well as various contract models, and integrating existing contracts into a single transparent financial plan.
    • Security: Designing and implementing IT and information security solutions, from user authentication and data-safe hard disk handling of disposed devices to complex network security requirements.
    The OPS concept is based on a three-pillared approach: Consult, Implement and Manage.

    Konica Minolta Optimized Print Services:

    Tuesday, 16 August 2011

    LUPC Spend Analysis Shared Service

    The London Universites Purchasing Consortium (LUPC) is a not-for-profit professional buying organisation owned by its Members, for its Members

    LUPC has teamed up with BravoSolution to launch a brand new Spend Analysis Shared Service exclusively for LUPC Members. 
    The central aims of the service are to ensure that LUPC frameworks continue to provide value for money and that new spend areas are identified and investigated where we can fully leverage our Members’ collective buying power.
    Under the deal with BravoSolution, LUPC can analyse summary spend data at Consortium level, enabling us to monitor the use of LUPC frameworks and spot new value opportunities to generate further savings for our Members.
    We have also detailed, high performance spend analysis within affordability for a great many of our Members.

    LUPC Members, have you sent us your data?  Act today!
    You can ensure that your Institution is included in this important shared services project by sending us your 2009-10 summary spend data (AP data) on a Microsoft Excel spreadsheet to l.administrator@lupc.lon.ac.uk.  Call us on 020 7863 1691 if you have any questions.

    Huge discounts exclusively for LUPC Members
    As an LUPC Member, you now have the opportunity to benefit directly from the new Spend Analysis Shared Service at a vastly reduced special Member’s rate, by providing your own detailed data extract direct to BravoSolution.  You can access a whole series of reports using a web-based system rich in functionality, allowing you to carry out your own detailed analysis to help identify trends and procurement buying or process savings for your Institution.  Full training is available.
    Key features of the LUPC Spend Analysis Shared Service tool are:
    Collaborative benefits
    • Compliance analysis with existing LUPC framework contracts
    • Identification of new contract opportunities
    • Identification of supplier consolidation opportunities across Members and categories
    • Increased negotiation leverage in existing relationships through demand aggregation
    Direct Member benefits
    • Online analysis and increased visibility into spend
    • Accurate classification using line item details
    • Category benchmarking across LUPC
    • Contract compliance with Member’s own contracts

    Specially-negotiated rates for joining the scheme for each Member are available

    If you are interested in joining the scheme or would just like to hear more details, please contact Charlotte Reichard of LUPC on 020 7863 1692 or mailto:mail%20to:%20charlotte@lupc.lon.ac.uk, or Mike Roberts of BravoSolution on 07795 431102 or m.roberts@bravosolution.com.

    Monday, 8 August 2011

    UCU Camaign - Open letter: signatories 4,001+

    image depicting Campaigns

    Open letter: signatories 4,001+

    Open letter to vice-chancellors and principals asking them to confirm that their university will not seek to privatise or contract out any aspect of the running of any academic department or key support function.

    Wednesday, 13 July 2011

    Do Shared Service make Sense?

    Interesting debate at the Data Centre Efficiency event that the SusteTECH project has put on in Bristol. John Milner from the JISC laid out the case for the JISC run, HEFCE inspired Universities Modernisation Fund in providing a brokerage service that will deliver cost efficient cloud resources for the sector. The debate is around whether this type of provision can match a properly designed and engineered local institutional data centre.
    http://www.jisc.ac.uk/whatwedo/programmes/umf.aspx
    Another pint being made is that PUE is a bit of a trap as a measurement of data-centre efficiency. Because PUE is a simple ratio of IT energy  load against total energy load for the data centre, it can hide the fact that one way to tackle the question of data centre energy use is to start to address the IT load. How can we do this? Projects like the Cardiff University Planet Filestore project show one approach to reducing the load by shifting seldom accessed files to lower tiered storage, but there are other approaches that might provide some ways to tackle this. One is to look at the efficiency of the software and its use of computing resources, another to look at the overall provision of IT – and here the work of JISC’s Flexible Service Delivery Programme has relevance as it is helping institutions to makes sure that their IT provision is actually aligned to the needs of the business.
    All in all, a very stimulating and enjoyable morning, with a visit to the University of Bristol’s HPC facility to round things off.

    Tuesday, 12 July 2011

    Who would want to be in the driving seat on the road to nowhere?

    With its brittle certainty, uncertainty and risky punts, the White Paper will win few hearts, especially among students, says Sir David Watson

    Who would want to be in the driving seat on the road to nowhere?
    Credit: James Fryer


    It's a good, and certainly not a hypocritical, device for Vince Cable, David Willetts and the Department for Business, Innovation and Skills (BIS) to have put students at the heart of their White Paper on the future of higher education in England. The test to which they will be held by history is whether they succeed in genuinely improving the prospects - of learning as well as earning - of students across the system, as opposed to getting the coalition government out of a hole.
    Higher education is a policy area in which the Conservative and Liberal Democrat parties fought the 2010 election on diametrically opposed positions. This difference was not just about undergraduate fees. The Conservatives promised continued expansion, on the grounds of both social mobility and economic priority. The Liberal Democrats (not just because they struggled to see how to pay for it) thought that enough was enough. Perversely, given many of their other policies, they have come to be the "pulling up the ladder" party.
    This White Paper represents the 11th new "framework" for UK higher education since the Robbins Report of 1961. To put it crudely, for every third entry of a student cohort since then, the system has been thrown up into the air by a government claiming that it is fixing the sins of the previous administration (including sometimes its own party).
    This latest framework exhibits the characteristic mixture throughout this half-century of reform of brittle certainty, uncertainty and evidence-free gambling on the outcomes.
    Some elements confirm earlier announcements, including the broken-backed response to the Browne proposal on fees. In early and mid-December, and against a background of the strongest student protest seen since the late 1960s, the coalition won votes in both Houses of Parliament supporting a significant modification of what the Browne Review said. For example, Browne had suggested that the upper limit on fees should be removed, and that fees above a certain level should be subject to a government-retained levy to help to support the whole system. In the event, a cap has remained and the levy has disappeared.
    The proposals here attempt to make a curious kind of market, where at one end students with high qualifications (AAB at A level) can almost demand entry to a range of so-called elite institutions (whether or not these have the capacity to respond) and at the other end institutions will be encouraged to undercut each other on price. At the same time, the Office for Fair Access will have its teeth sharpened.
    A second category of proposals (mostly those where the coalition initially disagreed) are out for "consultation". These include: post-qualifications applications (PQA, where there must now be enough solid evidence in favour); upfront payment of fees (but with little modelling of likely effects); reduction or removal of VAT for shared services (a no-brainer, except to the Treasury); and another attempt at devising a regulatory system that is both lighter-touch and more interventionist. Sir Tim Wilson's review of "how we make the UK the best place for university-business collaboration" falls into the same zone of "more research needed".
    In contrast, there are the evidence-light leaps of faith. These include: the robustness of data about the student experience (someone should paint "And when did you last see your tutor?"); the lighter-touch "regulation" of standards and awards (surely counter-intuitive after the post-expansion moral panics about what constitutes a degree); and the cavalry over the hill of the "for-profit sector" (with no acknowledgement of the US evidence about how such companies can fleece and distort a generous system of public support for deserving students). Another dilemma concerns the concept of the "high-performing" institution. Here, the analysis seems heavily predicated on what students start out with rather than their situations upon graduation.
    It is now surely worth speculating what a U-turn in response to this literally half-baked collection of policies for England might be, not least since England is now even further out of line with Scotland (which wants no truck with fees, except for students from England) and is inching away from Wales (which will apparently subsidise its students being charged fees above the 2004 level). Northern Ireland has still to declare its hand. Most serious of all is the effect on public finances. Upfront, this will simply increase costs (while, perversely, dampening demand). Over time, and not least because of European Union obligations, the returns look wildly optimistic. Perhaps the most significant piece of whistling in the dark is the blithe confidence that 70 per cent of the funds advanced on students' behalf will come back through the loans system.
    Cynics may be tempted to say that the stated intention of putting "students in the driving seat" is a further attempt to deploy the "consumers" to beat up the "providers". In my view, based on research on students' hopes, dreams and concrete experiences, this is a crude oversimplification. Many more of these than the White Paper acknowledges already understand their part of the deal - and will remain to be convinced that a highly strained coalition knows what is in their best interests.
    Postscript : Sir David Watson is principal of Green Templeton College, Oxford.

    The people below stairs

    We should not be so dismissive of back-office staff, for not only are they vital to the academy, they are human, Paul Greatrix says

    The people below stairs
    Credit: Elly Walton


    In these straitened times, there continues to be much talk of the savings that universities and colleges could make through outsourcing, shared services or partnerships with private providers. There have been reports that BPP is talking to several universities about bidding to run their non-academic operations. For The Economist, the "hand-wringing over BPP's move to run back-office services" is "insane". Many people ask why, if all private-sector businesses and many public-sector institutions can have their grass cut or their IT support provided by another company, can universities and colleges not do the same?
    I find this argument troubling, and I don't think I'm hand-wringing. The issue is the terminology - or more precisely, the attitude behind the casual, unthinking use of the term "back office". Because the first target for consideration for cuts always seems to be back-office staff.
    But what exactly is the back office? In a university context, it is generally taken to mean those staff who are neither engaged in teaching or research nor involved in face-to-face delivery of services to students. So they might be, for example, working in IT, human resources, finance or student records. Or they might be the people who maintain the grounds, administer research grants or edit the website.
    Too often, their somewhat anonymous roles mean that they are treated as third-class citizens in the university context. Because they are out of sight and largely out of mind, most people really don't know what they do; as a consequence, it becomes much easier for others to write them off and offer them up as the first to be sacrificed when cuts have to be made. Back-office staff do not have an obvious income line and can easily be regarded as expendable. The attitude is resonant of the Victorian view of those "below stairs". This perception (or lack of perception) is unhelpful, and not terribly good for morale - particularly among those who are so casually dismissed as being "just back office".
    This situation will not be improved by resort to the easy rhetoric about the importance of staff at all levels having a stake in the mission (spare us another recitation of the apocryphal tale of John F. Kennedy's visit to Nasa during the Apollo programme, when a janitor, asked what he did, told the president that he was working to put a man on the Moon). It requires everyone to have the right attitude to all staff in all parts of the university and to recognise the contributions they make.
    It is essential to university success that all the services the institution needs are delivered efficiently and effectively. All these functions are fundamental and necessary. The grass must be cut, staff must be paid, and detailed and accurate student numbers must be submitted to the Higher Education Funding Council for England so that the university can receive its grant. Although provision of such services is not in itself sufficient for institutional success, it is hugely important for creating and sustaining an environment where the best-quality teaching and research can be delivered. Of course this can be done by contracting out to a third party; however, this may not offer the most effective or efficient service in the long run.
    But in any position, people - whether they are employed by a university or by a private-sector company - must be treated properly. Universities are special places. Interactions with and understanding of academic staff and students are a key part of every job throughout the organisation. Lock people away in the back office and they might as well be working for a paper wholesaler in Slough.
    In a theatre, the front-of-house and back-of-house personnel have different roles and different talents; nonetheless, all are vital in supporting the performance. In universities, all professional services staff, whether in direct contact with academic staff and students or not, contribute to institutional success. Casual talk of outsourcing or downsizing back-office functions undermines this contribution.
    So please choose your words carefully. Better still, let's just ban the term "back office".
    Postscript : Paul Greatrix is registrar of the University of Nottingham.

    David Cameron calls civil servants 'enemies of enterprise'

    • PM in strongly worded attack on bureaucracy
    • Small firms invited to bid for major public contracts
    David Cameron
    David Cameron promised to cut bureaucracy. Photograph: Toby Melville/Reuters
    David Cameron has pledged to confront the "enemies of enterprise" in Whitehall and town halls across the country, attacking what he called the "mad" bureaucracy that holds back entrepreneurs.
    The prime minister, who was criticised for failing to outline economic growth plans after last year's autumn spending review, moved to recover ground by promising to place the promotion of enterprise at the heart of the budget on 23 March.
    In one of the strongest attacks by a prime minister on the civil service, Cameron yesterday made clear he shared the frustration of Tony Blair, who famously claimed in 1999 that he bore "scars on my back" from those opposed to his reforms.
    The prime minister, who said that enterprise was about morals as well as markets, listed three "enemies of enterprise' in a speech at the Conservative spring forum in Cardiff:
    • "The bureaucrats in government departments who concoct those ridiculous rules and regulations that make life impossible, particularly for small firms."
    • "The town hall officials who take for ever with those planning decisions that can be make or break for a business – and the investment and jobs that go with it."
    • "The public sector procurement managers who think that the answer to everything is a big contract with a big business and who shut out millions of Britain's small- and medium-sized companies from a massive potential market."
    The prime minister added: "Every regulator, every official, every bureaucrat in government has got to understand that we cannot afford to keep loading costs on to business because frankly they cannot take any more. And if I have to pull these people into my office to argue this out myself and get them off the backs of business then believe me, I will do it."
    The chancellor, George Osborne, who used his speech on Saturday to announce the creation of 10 enterprise zones, will unveil changes in the budget to give small- and medium- sized firms opportunities to bid for large government contracts.
    "We're throwing open the bidding process to every single business in our country – a massive boost for small businesses, because we want them to win at least a quarter of these deals," Cameron said.
    The speech showed the influence of Andrew Cooper, Downing Street's new director of strategy, who starts his new job on Monday. Cooper is said to be drawing up a vision for the future to show that the government has plans that go beyond spending cuts.
    The prime minister said he was optimistic about the future because Britain is the home of innovative entrepreneurs. He then launched a staunch defence of his recent trip to the Gulf, on which he was accompanied by 36 British business leaders, including eight from the defence and aerospace sector.
    "I know some people are disdainful about [selling Britain to the world]," he said.
    "They see me loading up a plane with businesspeople and say: 'That's not statesmanship, that's salesmanship'. I say this: attack all you want, but do you think the Germans and the French and the Americans are all sitting at home waiting for business to fall into their lap?"